Privacy Policy
Information We Collect
We collect information you provide directly when creating an account, placing an order, contacting support, or subscribing to our newsletter. This includes your name, email address, phone number, shipping address, and payment information. We also automatically collect certain technical data such as your IP address, browser type, device information, and usage patterns when you interact with our website.
How We Use Your Information
We use your information to process and fulfill your orders, communicate with you about your purchases, provide customer support, send order updates and shipping notifications, improve our products and services, and comply with legal obligations. With your consent, we may send you marketing communications about new products or promotions.
Payment Processing
We use trusted third-party payment processors to handle payment transactions. Your payment details are encrypted and processed securely. We do not store full credit card numbers on our servers. By placing an order, you authorize us to share your payment information with our payment partners for the sole purpose of processing your transaction.
Data Sharing & Disclosure
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, delivering orders, and analyzing customer trends. These providers are contractually obligated to protect your data and use it only for the services we request.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may update your account details directly through your profile settings. To request data deletion or exercise any other privacy rights, please contact our support team. We will respond to your request within the timeframe required by applicable law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us or email care@embrae.in.